Front Office Associate

Front Office Associate
Eligibility: 12th pass | Duration: 7 weeks + 4 week OJT
Course overview
Master skills required for receiving the guest, handling guest registration process, attending to any guest requirements, cashiering and handling guest accounts during the stay
Aligned to Tourism & Hospitality Sector Council’s industry standards identified for Front Office Associate (THC/Q 0102)
Content
Introduction to hotel industry
Guest reservation and registration
Check in check out procedures
Communicating with guests and colleagues
Handling different situations
Youth Development Modules

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